Q: Video and Audio Formats Supported by Indee

${color}[#000000](File Size) - Upload of videos larger than 20gb in size is not supported. Codec - H.264. For best results, we recommend using H.264 (sometimes referred to as MP4) for the video codec. Frame rate - 24, 25 or 30 FPS (Constant). We recommend uploading with frame rates of 24 (or 23.976), 25, and 30 (or 29.97). If you know the frame rate of your footage, it's best to encode your final video at the same frame rate. If you're uncertain what frame rate you shot at, set your frame rate to either "Current" or 30 FPS. If there is an option for keyframes, choose the same value you used for frame rate. || Note: Always choose "constant" frame rate instead of "variable" frame rate. Bit rate: Bit rate (also known as data rate) controls the visual quality of the video and its file size. The rate is most often measured in kilobits per seconds (kbit/s). If your video editing software gives you the option, choose a “variable” bit rate and set the target to at least: 2,000 kbit/s for standard definition (SD) video 5,000 kbit/s for 720p HD video 18,000 kbit/s for 1080p HD video Resolution: 1080p. The ideal resolution to upload is 1080p, but Indee will accept and stream any resolution you throw at it. || Note: We don’t support uploads of videos lower than 360p resolution. Audio: AAC Audio Cod

Question 1

How to Cast from Mac?

Accepted Answer

To cast from your Mac: **

Turn on your Mac and Smart TV
Connect them to the same WiFi connection

Using Google Chrome Web Browser

Cast to Google Chromecast

On your computer, open your Google Chrome web browser
Access the screener you want to watch
Click the three-dot menu in the top-right corner of your screen
Click Cast, save, and share, and then click Cast
A small window will open with all the devices you can cast to
Click Sources and click Cast tab to cast the tab that you have open
Click the device you want to cast to

If the device is already in use, your tab will replace it.

|| Note: Screeners may not play correctly if you cast your screen instead of your tab.

To stop casting, click the Cast button on the right of the address bar, and then click Stop casting.

Casting Support How to Cast from PC (Windows)?

Question 2

Casting Support

Accepted Answer

Indee does not have a casting feature on the watch web pages, as it exposes content to critical security vulnerabilities.

Casting and screen mirroring to Smart TVs are only possible by using the following options:

How to Cast from PC (Windows)? How to Cast from Mac?

Question 3

Supported Browsers

Accepted Answer

Indee screeners are accessible on the following browser- OS combinations:

Question 4

Video and Audio Formats Supported by Indee

Accepted Answer

${color}[#000000](File Size) - Upload of videos larger than 20gb in size is not supported.

Codec - H.264. For best results, we recommend using H.264 (sometimes referred to as MP4) for the video codec.

Frame rate - 24, 25 or 30 FPS (Constant). We recommend uploading with frame rates of 24 (or 23.976), 25, and 30 (or 29.97). If you know the frame rate of your footage, it's best to encode your final video at the same frame rate. If you're uncertain what frame rate you shot at, set your frame rate to either "Current" or 30 FPS. If there is an option for keyframes, choose the same value you used for frame rate.

|| Note: Always choose "constant" frame rate instead of "variable" frame rate.

Bit rate: Bit rate (also known as data rate) controls the visual quality of the video and its file size. The rate is most often measured in kilobits per seconds (kbit/s). If your video editing software gives you the option, choose a “variable” bit rate and set the target to at least:

2,000 kbit/s for standard definition (SD) video
5,000 kbit/s for 720p HD video
18,000 kbit/s for 1080p HD video

Resolution: 1080p. The ideal resolution to upload is 1080p, but Indee will accept and stream any resolution you throw at it.

|| Note: We don’t support uploads of videos lower than 360p resolution.

Audio: AAC Audio Cod

Question 5

How to receive the screener verification code by call?

Accepted Answer

To receive the verification code for a phone-authenticated screener by call:

Click Authenticate & Play on the video thumbnail
Wait for the countdown below the Verify button to finish, it will change to a Call Instead link
Click Call Instead to receive the verification code over a call

Note:

Once a phone number is entered, it is bound to a screener and cannot be changed. You must reach out to the sender of the screener to request for a new screener link if you’d like to use a different phone number.
Requesting for the verification codes repeatedly in quick succession, might get locked out, in such cases, you would have to wait up to an hour before you can generate verification codes again.
Indee does not store phone numbers. They are strictly for authentication purposes only.

How to generate verification code using the Authy app?

How to access phone authenticated screeners?

Question 6

Sending Screeners

Accepted Answer

The core use of Indee’s platform is to enable its subscribers to send secure screeners to aid promotional and sales activity. We’ve tried to build and design a workflow that’s easy to navigate and quick to accomplish. There are a host of customizations available to you, regardless of your subscription plan. Read on to ensure you’re leveraging all of them.

The Screener Workflow

To send screeners, click on the Send Screeners tab in your project and :

Select the right videos to screen
Choose the desired screener settings
Select watermark & security settings
Enter your recipient’s details.

It takes most users, on an average, less than a minute to generate a screener (forensic screeners have a processing time that’s proportional to the duration of your video).

Selecting Your Videos

The first step towards sending screeners is to select the video(s) you would like to screen. Every screening link you create is a screener room which can house one or more screeners within it. This is beneficial if you’d like to share a feature film along with trailers or for multiple episodes in case of TV content.

We recommend clicking the video thumbnail to view the video and double-check you’re sending the right one out.

Selecting Screener Settings

Type of Screener

![](https://storage.crisp.chat/users/helpdesk/website/bc9097ce544ad800/rszscreen

Frequently Read Articles

Browse All Categories